Administrators logged in to BriteCore’s Provider Administrator portal are presented with a dashboard with three possible sections:
- BriteCore Notifications
- BriteCore Status
- Welcome to BriteCore
BriteCore Notifications
BriteCore Notifications updates clients of recent releases and are:
- Managed by the BriteCore support team.
- Available to only users with the Administrator role.
- Set in the Notifications table.
- Displayed with the following:
- Message
- Priority level
- Start time
- Expiration time
Create a notification
Only BriteCore staff can create a notification.
BriteCore Status
The BriteCore Status section displays important system notifications.
BriteCore statuses are:
- Managed by the BriteCore support team.
- Available to only users with the Administrator role.
- Displayed only when an alert is sent.
- Set in the Notifications table.
- Displayed with the following:
- Message
- Priority level
- Start time
- Expiration time
BriteCore Status descriptions:
- Red: A critical status requiring immediate attention.
- Orange: A warning status containing either directions or important information.
Note: Once a notification requiring attention expires, the BriteCore Status area will return to Green.
- Green: An all-clear status; no action is needed.
Create a status alert
Only BriteCore staff can create a status alert.
Welcome to BriteCore
The Welcome to BriteCore section is customizable and used to convey important information to your users who have access to the Provider Administrator portal.
Customize the Provider Administrator portal dashboard
To learn how to customize the Provider Administrator portal dashboard, see Update the Provider Administrator portal dashboard.