The Vehicles tab allows administrators to record vehicle information associated with a claim, including both first-party (insured) and third-party (external) vehicles.
Access the Vehicles Screen
The Vehicles tab can be accessed by completing either of the following steps:
- In the left sidebar, select Vehicles.
- At the top of a claim, select Vehicles.
Add a Vehicle
To add a vehicle to a claim, begin by identifying the claimant information:
- Use the Party Type field to indicate whether the vehicle is associated with a first-party or third-party contact:
- First Party – BriteCore will suggest vehicles listed on the policy or note that none are listed.
- Third Party – Empty input fields will appear for manual entry of vehicle information.
- Unlisted – Empty input fields will appear for manual entry of vehicle information.
- Complete the vehicle details across the following cards:
- Vehicle Information
- Owner & Occupants
- Damage Information
- Fault
Vehicle Information Card
This card captures the following information about the vehicle:
- Vehicle Type* (required)
- Make
- Model
- VIN
- Year
- Color
- License State
- License Plate
- Vehicle Status
- Coverage Only – Yes / No toggle
Owner & Occupants Card
This card captures who was in or associated with the vehicle at the time of the loss:
- Owner
- Ownership Type
- Driver
- Passengers
Damage Information Card
This card captures the extent of the damage and vehicle condition:
- Is the vehicle drivable? – Yes / No
- Was the vehicle towed from the scene? – Yes / No
- Vehicle Current Location
- Vehicle Damage Location
- Airbag Deployed? – Yes / No
- Was there a child safety seat involved? – Yes / No
- Pre-Existing Damage – Yes / No
- Description of any damaged items within the vehicle
Fault Card
This card provides information about fault determination related to the incident:
- Fault Type
- Fault Percentage – Enter percentage (e.g., 50%).
- Decision Rationale – Provide reasoning behind the fault determination.
Save the Vehicle
Once all required fields are completed, select Save to add the vehicle to the claim. The vehicle will appear on the Vehicle List screen for future reference or editing.