The Automatic Reserves feature in BriteCore allows carriers to configure default reserve amounts for each coverage line item on a policy. Once enabled, these reserves are automatically applied when a claim is filed.
When a claim is filed against a coverage that has Automatic Reserves enabled, BriteCore will automatically populate reserve amounts for the following reserve types:
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Loss Reserve – the expected payout for the loss itself
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Adjusting Reserve – costs associated with managing the claim (e.g., adjuster fees)
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Legal Reserve – anticipated legal expenses related to the claim
Configuration
To configure Automatic Reserves:
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Navigate to Lines > Select Effective Date > Policy Types
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Select the applicable Policy Type (e.g., Homeowner’s Form 2).
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Click into a Coverage (e.g., Coverage A – Dwelling).
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Locate the Automatically Set Claims Reserve checkbox.
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Enable the checkbox and define the default reserve values:
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Loss Reserve
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Adjusting Reserve
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Legal Reserve
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Click Save to apply the configuration.
Note: These values act as defaults and can still be modified on individual claims as needed or through reserve rules.
Usage
Once configured, Automatic Reserves are applied when:
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A user files a claim against a policy that includes coverage with automatic reserves configured.
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The user selects that coverage during the claim-filing process.
The system will automatically create reserve entries under the Exposures tab of the claim. The pre-set amounts will be visible under each applicable reserve type, categorized by coverage.
Example
If Coverage A is configured with the following:
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Loss Reserve: $10,000
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Adjusting Reserve: $5,000
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Legal Reserve: $2,000
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Then upon filing a claim against Coverage A, these reserve values will be auto-populated in the claim record.
Best Practices
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Use Automatic Reserves for standard coverages where reserve amounts are typically consistent.
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Periodically review and update reserve defaults based on historical claim data and current business practices.
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Train claims staff to recognize when automatic reserves are applied and how to adjust them if necessary.
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Limitations
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Automatic Reserves are applied once at the time of exposure creation. Subsequent changes to reserve defaults do not retroactively affect existing claims.
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This feature must be enabled per coverage and does not apply globally.
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