You can transfer misapplied payments from one policy to another on the Payment Log screen.
To transfer a payment from one policy to another:
- In BriteCore, select Policies and Quotes.
- On the Policies and Quotes screen, select Payments, and then select Payment Log.
- In the Payment Log, navigate to the row of the payment you want to transfer, and then select Transfer.
- In the Policies dialog box, in the Search box, type search criteria, such as policy ID, named insured, or policy type, and then select Go or press Enter/Return on your keyboard.
- Select the policy you want to transfer the payment to.
Note: A Confirm pop-up box will appear with the following message: Are you certain you want to move this payment of <Payment Amount> to policy <Policy Number>?
- Select OK.