Manage Cancellation Billing Statements

In BriteCore, several settings impact billing statements such as the Cancellation Billing Statement. For more information, see Set up billing statements (invoices).

Use settings to manage a Cancellation Billing Statement

Combine Cancellation Billing Statement and Confirmation of Cancellation deliverables

The Cancellation Billing Statement displays an Earned Premium statement, which shows the premium earned but unpaid. Without the Earned Premium statement, the Cancellation Billing Statement is similar to the Confirmation of Cancellation deliverable.

Note: Clients can choose to restrict issuing the Cancellation Billing Statement, and instead, add the Earned Premium statement to the Confirmation of Cancellation deliverable to avoid printing both deliverables.

To restrict the Cancellation Billing Statement:

1. In BriteCore, select Settings.
2. On the Settings screen, select Modules, and then select Policies.
3. On the Policy Lifecyclescreen, select Edit.
4. In the Confirm dialog box, complete one of the following:
   1. Select Yes to save the data and exit the screen.
   2. Select No to exit the screen without saving the data.
5. On the Policy Lifecycle, on the Cancellation tab, in the Documents section, ensure Print Cancellation Invoice at Policy End Date is not selected. If it's selected, unselect it.
6. At the top or bottom of the screen, select Save.

To add the Earned Premium statement to the Confirmation of Cancellation deliverable:

1. In BriteCore, select Settings.
2. On the Settings screen, select Deliverables.
3. On the Deliverables screen, in the Mass Deliverables section, in the State dropdown list, select the appropriate state.
4. In the Stock Deliverables section, next to the Confirmation of Cancellation deliverable, select the pencil icon.
5. In the Mass Deliverable Setup dialog box, under Additional Components, next to Add a Text Area, select the green +.
6. In the Text Area box, type the information you want to include in the Earned Premium statement.

   Note: The Text Area box supports dynamic text and decorative tags. To learn how to use dynamic text and decorative tags, select the Help link directly above the Text Area box.

7. When you're finished, select Save.

Issue the Cancellation Billing Statement

If you choose to issue the Cancellation Billing Statement in addition to the Confirmation of Cancellation deliverable, you can enable one or both of the following settings:

• Print Cancellation Invoice at Policy End
• create_cancellation_statements_with_account_balance

To issue the Cancellation Billing Statement on all canceled policies:

1. In BriteCore, select Settings.
2. On the Settings screen, select Modules, and then select Policies.
3. On the Policy Lifecyclescreen, select Edit.
4. In the Confirm dialog box, complete one of the following:
   1. Select Yes to save the data and exit the screen.
   2. Select No to exit the screen without saving the data.
5. On the Policy Lifecycle, on the Cancellation tab, in the Documents section, select Print Cancellation Invoice at Policy End Date to cause the Cancellation Billing Statement to print with every cancellation.

To set the create_cancellation_statements_with_account_balance advanced setting:

1. In BriteCore, select Settings.
2. On the Settings screen, select Advanced.
3. On the Advanced Settings screen, in the Search for a Setting box, type create_cancellation_statements_with_account_balance, and then select Go.
4. In the create_cancellation_statements_with_account_balance box, select False.
   

   Note: This will ensure the Cancellation Billing Statement will issue whenever a policy is canceled whether or not an account balance exists.

To issue the Cancellation Billing Statement on canceled policies that have an earned but unpaid premium:

1. In BriteCore, select Settings.
2. On the Settings screen, select Modules, and then select Policies.
3. On the Policy Lifecyclescreen, select Edit.
4. In the Confirm dialog box, complete one of the following:
   1. Select Yes to save the data and exit the screen.
   2. Select No to exit the screen without saving the data.
5. On the Policy Lifecycle, on the Cancellation tab, in the Documents section, select Print cancellation invoice at policy end date to cause the Cancellation Billing Statement to print with every cancellation.

To set the create_cancellation_statements_with_account_balance advanced setting:

1. In BriteCore, select Settings.
2. On the Settings screen, select Advanced.
3. On the Advanced Settings screen, in the Search for a Setting box, type create_cancellation_statements_with_account_balance, and then select Go.
4. In the create_cancellation_statements_with_account_balance box, select True.
   

   Note: This will ensure that Cancellation Billing Statements will only be generated when a policy is canceled with an account balance.

Issue Cancellation Billing Statement for unearned, earned, or adjusted premium

The cancel_invoice_bill_for advanced setting allows you to select the type of premium you want to bill for.

• Unearned: If you need to report an unearned premium, then you may want to change the setting to unearned.
• Earned: If a policy cancels and the earned premium is more than the amount paid, you may want to bill for the unpaid earned premium. To bill for the unpaid earned premium, change the setting to earned.
• Adjusted: If a policy cancels with an unpaid premium, but a payment has been made on the policy and the total premium isn't owed, then the amount due will be adjusted to show the amount of premium owed to the date of cancellation. To enable billing for the adjusted premium, change the setting to adjusted.

To change the cancel_invoice_bill_for advanced setting:

1. In BriteCore, select Settings.
2. On the Settings screen, select Advanced.
3. On the Advanced Settings screen, in the Search for a Setting box, type cancel_invoice_bill_for, and then select Go.
4. Depending on your company's needs, change the setting to either unearned, earned, or adjusted.