Button, dialog box
Purpose
The Help button opens a BriteCore Support dialog box to offer users additional support resources.
Location
The Help button appears on every screen of the Provider Administrator portal.
Field default
By default, the Help button appears on every screen, and the BriteCore Support dialog box isn't open.
Change the default
When you select Help, the BriteCore Support dialog box opens offering three options:
- BriteCore Support site link: Opens a new tab to BriteCore’s content site.
- Keyboard Shortcut tips: Offers navigation tips.
- Submit a Support Ticket link: Opens a BriteCore Support ticket form.
Select X to close the dialog box and return to the main screen.
Usage considerations
The Help button can't be customized and appears on all screens by default.
Additional topics of interest
- Search for a Policy
- Advanced Search Tips
- BriteCore Support site
- Keyboard Shortcuts
- Submit a Support Ticket