Claims
Purpose
The halt-emails advanced setting allows you to prevent claim activity emails from being sent.
Requirements
This setting requires a True or False button.
Setting default
By default, halt-email is set to True, so claim emails are prevented from being sent.
Changing the default
To change the default, navigate to Settings > Advanced > Claims, and in the halt-emails box, select False. When you change the status to False, claim emails will be sent automatically when claim activity is conducted.
Adoption considerations
- This setting doesn't conflict with other settings.
- The halt-emails setting is directly related to the setting Disable Claims Emails in Settings > Modules > Claims > Options.
- When halt-emails is set to True, the Disable Claims Emails setting is selected.
- When the Disable Claims Emails setting is unselected, the halt-emails is set to False.
- When the halt-emails setting is enabled, emails concerning claim status changes and emails concerning changes of contacts associated with a claim are prevented from sending.