Policy Lifecycle - Payment settings

Once you select your state and Lifecycle Parameters, you can configure the Payment settings.

Configure the Payment settings

1. In the BriteCore menu, select Settings.
2. In the Settings menu, select Modules, and then select Policies.
3. On the Policies screen, under Policy Lifecycle, select Edit.
4. In the Confirm dialog box, select Yes to save your data before proceeding.
5. At the top of the Policy Lifecycle screen, select the Choose a State dropdown list, and then select the applicable state.
6. Select the Payment tab, and then configure the following sections:
   1. Return Premium: Type the minimum threshold for return premium.
   2. Options: Select options for enforcing minimum and maximum payment amounts.
   3. Renewals: For new business and renewals, you can automatically match the billing schedule to the amount of the payment.
7. When you finish configuring the payment sections, select Save and Exit, and then select either Save or Save and Exit at the top or bottom of the screen.

Payment settings descriptions

Return Premium

The Return Premium section contains one setting: the Minimum Threshold Amount.

When a policy is canceled and the amount of the return premium is above the defined minimum threshold, the amount will be moved automatically to the Return Premium Queue; otherwise, the return premium will remain on the policy.

This setting is needed only when a client does not use issue return premiums automatically.

The setting uses less than or equal to logic. A threshold of $10 means any return premium less than or equal to $10 will remain on the policy.

The setting pertains only to cancellation transactions; it doesn't apply to return premiums caused by a policy change or an overpayment of premium due.

Options

The Options section contains the following settings, which control enforcement of minimum and maximum payment amounts based on user type and how the payment page is accessed.

When enabled, payment amounts entered are restricted to:

Minimum: the currently due amount Maximum: the payoff amount

These settings apply only to payments made directly on the payment page and do not impact agency sweep payments unless explicitly noted.

Payment Enforcement for Public Users

Enforces minimum (currently due) and maximum (payoff amount) payment amounts when public users (policyholders or other non-authenticated payors) access the Secure Checkout page.

When enabled:

Payors cannot underpay or overpay a policy Applies to credit card and ACH payments made through Secure Checkout Does not apply to agency sweeps configured in the Agent Portal

Payment Enforcement for Agents

Enforces minimum (currently due) and maximum (payoff amount) payment amounts when agents access the payment page.

When enabled:

Agents are restricted to payments between the currently due amount and the payoff amount Enforcement applies within the Agent Portal and Provider Administrator experience Prevents under- or over-payment outside the allowed range

Payment Enforcement for Underwriters

Enforces minimum (currently due) and maximum (payoff amount) payment amounts when underwriters access the payment page.

When enabled:

Underwriters are restricted to entering payment amounts between the currently due amount and the payoff amount Supports consistent enforcement across internal user workflows

Important Notes: These settings do not impact agency sweep payments unless enforced through the Agent Portal sweep configuration Enforcement behavior is determined by user role, not just payment method Each setting can be enabled or disabled independently

Renewals

The Renewals section contains one setting:

For new business and renewals, automatically match the billing schedule to the amount of the payment:  With this setting enabled, billing schedules will automatically update if the payment amount for an initial or renewal invoice is within the threshold(s) defined:

• You have annual and semi-annual billing schedules.
• You use the above setting and set a $5 threshold.
• A policy has an annual billing schedule with $1000 of written premium.
• If the insured makes an initial payment greater than or equal to $495 or less than or equal to $505, the billing schedule of this policy will automatically update to semiannual.

Important: When you finish configuring the payment sections, select Save and Exit, and then select either Save or Save and Exit at the top or bottom of the screen.