Claim Lifecycle
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Claim lifecycle overview
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Step 1 - First notice of loss (FNOL)
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Step 1A – Complete FNOL in Provider Administrator portal
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Step 1B – Complete FNOL in Agent portal
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Step 2 - Add coverages
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Step 3 - Assign a claims adjuster
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Step 4 - Assign a claims supervisor
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Step 5 - Add a claimant in the Claims module
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Step 6 - Set reserves
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Step 7 - Make a payment
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Step 8 - Review accounting summary
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Step 9 - Set recovery reserves
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Step 10 - Create recovery receipts
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Step 11 - Set and update claim status